Frequently Asked Questions

Everything you need to know about your Shifting Gaia experience.

How long will it take for my order to arrive?

Standard shipping typically takes 5-10 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status in real-time.

What is your return policy?

We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please contact our support team to initiate a return request.

Do you offer international shipping?

Yes, Shifting Gaia ships to most countries worldwide. Shipping costs and delivery timelines vary depending on your location and will be calculated at checkout.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How can I track my package?

Once your order has been dispatched, we will send an email containing your tracking link. You can also track your order directly through the 'Order Status' page on our website.

Are your products sustainably sourced?

At Shifting Gaia, we prioritize ethical sourcing and high-quality materials. We work closely with our suppliers to ensure that our products meet strict quality and environmental standards.